Returns & Exchanges

At Gisada, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items in their original packaging. Our streamlined process ensures that returning or exchanging your luxury pieces is as effortless as your shopping experience.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original designer box with all tags attached, ensuring the package is securely sealed to prevent damage during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.